Our COVID-19 guidelines to ensure safety during your visit
At FLFV, the health and wellbeing of our clientele and staff remains our top priority. Therefore, we are continuing to put the following safety measures in place, and kindly ask that anyone visiting us follows them. If you have tested positive for COVID-19 or are displaying any symptoms, we also ask you not to enter the shop.
Our safety measures:
Cleanliness & hygiene
To protect both you and our colleagues, we will be continuing with our rigorous safety and hygiene procedures. Door handles, light switches and entry buzzers are sanitised regularly in between use, plus there are hand sanitiser stations located in all of our shop entrances for customer use.
All of our staff will wear face coverings when in a room with another person, and where possible windows will be kept open for sufficient ventilation. Unless exempt, we ask that clients wear a face covering at all times.
We will ensure client appointments are conducted safely in separate rooms to help keep everyone safe. We also ask clients to visit alone if possible, allowing us to maintain a safe distance from others at all times.